This is one to ask the contractor directly. What is your policy for solving customer grievances and complaints? Yet, sub-contractors will always answer to the company that hired them and that is not you. Sub-contracting workers is a way for the company to cut costs and, in their opinion, improve efficiency. This way, you’ll have direct connection at any step with the people on site. These two questions are actually covering two different points, and the answers to these questions should help you understand who actually will do the work, and who will be responsible for specific parts of the project.Ī company that staffs a crew that covers all facets of the job from start to finish is in your best interest as homeowner. Installing siding is not a one-person job. How big is your crew? Do you use sub-contractors? If they answer no, then any legal issues that may come up from your local zoning office before, during or after the job is completed, would fall entirely on you. Knowledge about local and state building codes is important for a project such as siding installation.Īnswering yes to this question suffices to let you know they are acutely aware of such codes. This is similar, but quite distinct from the insurance question. Are you licensed to do siding in my state? Such insurance typically releases the property owner from all liability. If not, all that would fall on you, since it occurred on your property. If some unfortunate accident occurs with the contractor and/or their crew on your property, their insurance will cover such bills. If not, it is a good reason to consider going with another contractor. Can you provide a certificate of insurance? Do you have liability and workers compensation insurance? Poor installation could lead to issues of moisture leaking in or accelerated wear and tear occurring in that time frame. This provides you ample time with anything that was installed incorrectly. Guarantees on their service, or workmanship, ought to be at least a half a year and up to 10 years. Such warranties on products are usually at least a decade, and up to 50 years, but come with limitations. The reasonable expectation is that the products they install will have a warranty that is provided to you upon completion of the job. What sort of warranties / guarantees does your work and/or product include? If repairs are needed, how is that handled by you? No need to contact more than three, and one or two is better than none.ģ. Ideally, you’ll contact three of these people to get well rounded feedback, but that’s up to you. Referrals provide you with an option to investigate the contractor with other homeowners. Examples convey experience better than words can. If that information is not made available to you, be sure to ask this question. Many professional contractors will provide this without you even asking, via their website or a portfolio they carry with them as part of their sales presentation. Testimonials and examples of the completed work are invaluable while hunting for quality siding contractors. What are examples of jobs you’ve completed? Do you have referrals and reviews I can look at? These are very reasonable questions to ask, though chances are you can find out this information before having any contact with the contractor. Knowing how long they’ve been in business opens the door to their experience (more on that later). If you aren’t thoroughly convinced by everything that follows, then take a drive to that office to be sure it exists. That’s a positive sign you’re not dealing with a scammer. An established contractor likely has an office in your area. It gets the ball rolling in a few directions. These are the first type of questions to ask, or information for you to find out. Where is your office located? How long has your company been in business? Here the top 22 qualifying questions to determine if the contractor in question is the right fit for you. There are many siding contractors seeking an honest living. HouseLogic provides five scam scenarios to be on the lookout for. These are so called contractors who may have a good sales pitch but are interested only in your money. What you want to rule out, without any debate, are scammers. To vet or not to vet, that is the first question that you as homeowner must decide when considering a contractor for any siding work.
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